ADITI

Why are all my system changes lost when I reboot my system?


Any changes made to the system must be committed using the corresponding Write Filter Manager prior to reboot.

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What are the Default Windows Passwords on Thinlabs Embedded Systems?

Thinlabs systems have two default user accounts (user / password),
Administrator / Administrator and User / User, respectively.

Devices by default automatically log onto the User account.

VNC Password: Admin

It is essential to change default passwords immediately to keep your IT environment secure.

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My Windows Embedded 7 Computer is in a "CHKDSK" loop and I can never log on

SNs affected: Windows Embedded Devices

To run CHKDSK utility, EWF Manager must be set to Disabled.
If your system is set to Enabled, the system will not save changes made by the CHKDSK utility.

  • During the Windows boot process, press a key to cancel CHKDSK when prompted.
  • Open EWF Manager, select Disable EWF and reboot.
  • Allow CHKDSK to run - the system will automatically reboot.
  • Log on with Administrator-level privileges.
  • Press the Start button and type CMD in the Search bar.
  • Right-click CMD.EXE and choose Run As Administrator.
  • Type:
      chkntfs /x c: d:
      [press ENTER].
  • Close the command prompt.
  • Open EWF Manager, select Enable EWF and reboot.

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After running a Penmount touch screen calibration test, it restarts

Models affected: TL7200, TL7400, TL7600, TL8400

The touch screen is either damaged, or the internal hardware is likely defective.

To run an initial check to your integrated touch thin client of whether the repair may be an in-warranty or out-of-warranty repair, check for cuts, faded areas or cracks across the screen, or damage to the system's plastic housing.  Any physical damage voids the system warranty.

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How can I troubleshoot my wireless internet / network / system?

There are several possible issues that can be checked:

  • Is internet service working (check with your internet provider)?
  • Is the wireless router working (powered on, ports working)?
  • Is the system within a reasonable distance of the wireless router?
  • Is software configured correctly? (network settings in OS, sw, drivers, router, wireless band [a/b/g/n/ac], passphrase)?
  • Is the wireless card properly connected and working?
  • Is your antenna properly connected (internal or external)?
  • Is the motherboard working properly?

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Where is the serial number on my system?

Serial numbers of Thinlabs All-In-One Systems and Box Modules are 12 digits in length; serial numbers of ADITI Lithium Ion Batteries are 6 digits in length.

Certification stickers with serial numbers are located on the back of box client modules.

On integrated thin clients, there is a certification sticker on the back of the system;
newer models also have a 2nd serial number sticker either on the left side bezel or on the bottom of the bezel.

If the certification sticker has been destroyed, contact Thinlabs Support.

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What products can I use to clean my touch screen?
  • Turn the device OFF prior to cleaning.
  • Use any standard glass cleaner to clean the touchscreen - AVOID PRODUCTS CONTAINING AMMONIA.
  • DO NOT spray glass cleaner directly on the LCD - it could leak inside a non-sealed unit and cause damage.
  • Spray glass cleaner on a cloth / towel and then clean the touchscreen. A clean microfiber cloth can also be used.

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I can only calibrate the touch screen to 4-point accuracy (Penmount)


Models affected: TL7200, TL7400, TL7600, TL8400

Increase the number of points to calibrate the touch screen using the Advanced properties of the touch screen software.

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How can I view the power remaining in my battery?

- Check that the USB cable from the battery to the system is properly connected.
- Check that the power meter icon is active on the lower right hand corner of the desktop.

See the ADITI Mobile Computer for Medcarts Power Bank Guide for more information.

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I get "low memory" or "out of memory" errors on my Windows 7 system

This may be seen on systems with 2 GB RAM if the paging file is set to Disabled when installing resource-intensive applications. See the how-to document on Windows 7 - Memory Optimization for information on how to correct this error.

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