Who is responsible for the shipping cost of RMA shipments?

Customers are responsible for shipping packages in original packing or equivalent to Thinlabs.

Thinlabs handles the shipping charges for returns via UPS Ground.

The package can be returned via a different method (ie 2nd Day, Next Day Air etc) on request, if customer agrees to be responsible for the difference.
(ie UPS Next Day Air = $100.00; UPS Ground = $20.00; Your Cost is $100.00 - 20.00 = $80.00)